Exercise Files
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1- Credentials | Jobs in Healthcare Quality | The 3 Golden Rules
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2- Policy and Procedures Development
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3- Root Cause Analysis (RCA) | Plan-Do-Study-Act (PDSA)
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4- Failure Mode and Effect Analysis (FMEA)
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5- The Doctor Movie (1991): Quality Perspective Analysis
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6- Accreditation in Healthcare | JCI
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7- Key Performance Indicators (KPIs)
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8- Assignments Presentations and Discussion
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9- FOCUS PDCA | Hospital Plans | Medical Audit | CPGs
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10- Communication and Research for Healthcare Quality
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